TRUST AND HIGHEST LEVEL OF SERVICE WITH PRIVATEJETBOOKING
TRUSTED PARTNER REPUTATION
In the business world it is difficult to succeed without adhering to the principles of crystal honesty.
Cunning and impudence do not promise anything good.
The prime thing should not be the letter of the law, but atmosphere of trust.
Our moral standards are very high. If there are any unforeseen circumstances in favor of one of the parties, we always try to correct them so that the other party receives benefit as well. Following this principle we have long-term success. Our team is constantly working to maintain the reputation of the fair company not only from a legal point of view, but also from a purely human point of view.
We have adopted these principles from the very beginning, we believe in these principles, and we constantly adhere to these principles in our work.
UNDERSTANDING OF YOUR NEEDS
Operator will try to sell his aircraft up to the last try, even knowing that it is not suitable in some way: luggage compartment size or cabin capacity. Operator needs to sell his aircrafts, and that's his job. We have another goal, supported by a personal brand and responsibility to the client.
Our team understands customer`s needs and accurately selects aircrafts from a variety of available options, based on the values of the customer and wealth of professional experience.
SPEED. YOU ARE THE ONE AND ONLY
You need to understand that it is dangerous to fly with a small operator, and a large one has so many flights that your flight is lost in turnover.
Private Jet Booking acts as a guarantee that Your flight is always kept in the active zone of attention. We maintain the pace of work on the flight and control the quality of performance at each stage of work. It`s easier to operator to follow standard procedures: Yes/No, Possible/Impossible, Available/Not available. We do not work strictly following the procedures. We are looking for alternative solutions to be able to fulfill obligations to you.
Operator will send an email and assume that the email will be taken to work. We start from the principle that the mail may not be received, and monitor its execution until the very end. Our team works so that Your flight went well.
QUALIFICATION. THERE ARE ANSWERS TO ALL SORTS OF QUESTIONS
Our team knows weak links in the chain and at what stages people can fail, and always works ahead of the curve. Thanks to our extensive personal experience, we know which carriers can be recommended and which can not.
PROFESSIONALISM. PASSION. ENTHUSIASM. We carefully select, train and take care of the development of each member of our team. New technologies are difficult to come up with and implement at the system level, but we are working every day to improve the quality of service to exceed customers` expectations.
An airline will not perform any actions without having signed contract, because for any action you need to spend units` worktime. What if after large work you decide to cancel the flight at the last moment?
Private Jet Booking will take care of all your worries even without having a signed contract from you. We will call and warn everybody, so that everyone is ready to prepare Your flight as quickly as possible and in the best way.
The client will not and should not control the financial condition of the operator. This should deal with the professionals.
In PrivateJetBooking special Compliance Department was created to monitor the status of the carrier`s certificates and insurance before signing the contract. We know the history of operators, are guided by rumors and constantly communicate with market professionals. If the financial condition of the airline is unstable, we will make sure that the client's money will be safe until the end of the flight.
THE HUMANITY. BROKER vs. OPERATOR`S EMPLOYEE
The employee of the operator and the broker are different people in spirit, in character, in ways of achieving goals. While some are waiting for something to happen by itself, others are rushing forward and are looking for opportunities to achieve their goals.
At peak times operators are faced with gaps in the provision of information in the chain Operations – Flight Care – Client, because the FlightCare can`t process large amount of information so fast. It is necessary to expand the staff, but operator can not firstly train and at the end of the season dismiss extra employees.
The PrivateJetBooking team takes over some of the functions, ensuring the speed of data transmission and clarity of interaction with airports and navigation services.
RESPONSIBILITY AND HONESTY
Мы настроены работать вдолгую. Разовый рейс не так интересен, как постоянное обслуживание пусть даже с меньшей маржой.
Увлечённость. Мы тщательно подбираем, обучаем и заботимся о развитии брокеров. Мы ищем активных, а не простых исполнителей. Новые технологии трудно придумать, но мы работаем на стандарт качества обслуживания, который ожидает клиент.
Брокер всегда в доступе. Он не получил деньги и пропал. Он тут. Он работает над вашим рейсом.
The operator thanks you only for a large prepayment for the future flight. PribateJetBooking also congratulates you on holidays, offers a variety of cultural and business events worthy of the client's attention. For loyal customers there are programs of crediting and CASHBACK payments.